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Terms & Conditions

Here at Motorised Electric Blinds we are committed to making sure that our customers are fully satisfied. Please see the details below for information on our warranty and returns policy. If you have any questions please don't hesitate to contact us.


To make sure your are 100% happy we offer an 8 year warranty on all Lutron products and a 5 year warranty on all other products. If anything is to go wrong during this period please contact us as soon as possible in accordance with our returns policy below.

Returns Policy

On the off chance that anything does happen to go wrong with your product, please don't hesitate to get in touch with us and let us know the issue.

We check every product before it is sent out to you to make sure problems are kept to a minimum, however, if anything is to go wrong with your product please contact us within 14 working days of recieving your product and we will either have it repaired or replaced for you.

Privacy Policy

Out of respect for your privacy we have written a privacy policy. This is to make sure that you are aware what information is being shared online, and how we use it to help improve the experience of shopping with us. For more information please read our privacy policy.